Get in touch
We're a small team and we read every message.
Email support
For account issues, billing questions, or anything else. We reply within 24 hours on weekdays.
Send an email →Response time
We typically reply within one business day. Our team is based in Dhaka (UTC+6).
Mon – Fri · 10 AM – 7 PM
HoneyBee IoT Ltd.
Parent company of Khorchapati
Frequently asked questions
Before reaching out, you might find your answer in our common questions below.
How do I delete my account?
Go to Profile → Settings → Delete account inside the app. Your data is permanently deleted within 30 days. Email us at support@khorchapati.com if you need it done sooner.
How do I cancel my Premium subscription?
If you subscribed via the app, cancel through Google Play. If you subscribed through the web app, go to Settings → Subscription → Cancel. You keep access until the end of your billing period.
I forgot my PIN / password. What do I do?
Use the Forgot password link on the login screen. We'll send a reset link to your registered email or mobile number.